- What do AirTurn pedals do?
AirTurn pedals send computer keyboard keys or MIDI commands. Most apps respond to the default commands but each model can be reprogrammed for specific messages using the AirTurn Manager App.
- Where can I find compatible apps?
Our list of compatible apps can be found here airturn.com/apps. However, any app that responds to computer keyboard keys or MIDI commands will be compatible.
- How do I know if my tablet/computer/phone is compatible?
Current models require Bluetooth 4.0 or higher, older models such as the BT-105/106 require Bluetooth 2.1 or higher. Check your device specifications to be sure it is compatible with the AirTurn model you want.
- My pedal won’t pair, what do I do?
Unpair/remove the pedal from your device, turn your devices Bluetooth OFF, with the pedal ON press and hold the power button for several seconds until the lights stop blinking, turn your pedal on, turn your devices Bluetooth on and pair. You can find product tutorials here: airturn.com/support/product-tutorials
- Which mode should my pedal be in?
For current models BT200, BT200S, and PEDpro, use Mode 2 for iOS/Android, Mode 3 for Mac/PC, Mode 7 for MIDI, Mode 1 for App-Direct. For other models or uses, refer to your models manual: manual.airturn.com
- How do I change modes?
Press and hold the Mode button (the one with 4 lines and 4 dots) and let go after the number of red blinks that correspond with the mode you want. For example: to switch to Mode 2 you’d hold the mode button down and let go after the 2nd red blink. When you let go, both the red and blue LED will blink the number you selected to confirm.
- Which pedal should I get?
Current models can all send the same types of commands, so it’s a matter of deciding which model is most comfortable and appropriate for your performance. Choose your feel!
- My pedal is paired but isn’t working, what do I do?
Make sure your pedal is in the correct mode, some apps have their own settings on assigning the pedals as well. When in doubt, reach out to us or the app developer.
- How do I tell if my pedal is charged?
While in use, your pedal will begin blinking red when the battery is low. Plug in the USB cable to charge, and turn your pedal on to see the charging status. A blinking light means it is charging, and a solid light means it is fully charged.
- How should I charge my pedal?
Plug in the USB cable to a wall adapter just like you would a cell phone. Computer USB ports can be used occasionally but they are not recommended as over time they will deplete the battery capacity.
- My PEDpro isn’t sensitive enough, can I increase the sensitivity?
If you find yourself pressing the PEDpro and it isn’t turning pages, it’s not an issue of sensitivity but rather location. Your weight must be centered on the ridges of the pedal, otherwise you’re not pressing the sensor and just the case around the sensor.
- My TAP isn’t sensitive enough, can I increase the sensitivity?
In order to filter out ambient vibrations coming through the stand, the TAP sensitivity cannot be increased as it would cause unwanted triggers. The TAP transceiver can be used with any momentary drum trigger if you prefer a different feel.
- One of my pedals isn’t responding, what do I do?
Check your app settings and make sure both pedals are assigned. For DUO and QUAD models, check to make sure everything is plugged in correctly. If these do not resolve the issue, contact us at firstname.lastname@example.org or 888-247-1223.
- What are the buttons on the DUO/QUAD for?
The transceiver can be removed and used as a handheld remote.
- What is AirTurn Manager?
AirTurn Manager is an app for iOS/Android/Mac and it is used for updating the firmware of your AirTurn device as well as programming custom messages and adjusting advanced settings for pairing, power, etc.
- How do I reprogram/customize my pedal?
Connect your AirTurn device to the AirTurn Manager App for iOS/Android/Mac. From here you can select a mode and pedal/button you want to reprogram. You can program up to 4 items including modifiers. AirTurn Manager Videos AirTurn Manager MIDI
- Will the Telescoping Boom fit my mic stand?
The Telescoping Boom uses a standard ⅝-27 thread which is common on most mic stands.
- Will the Manos Universal Tablet Holder fit my mic stand?
The Manos Universal Tablet Holder uses a standard ⅝-27 thread which is common on most mic stands.
- Will the Manos Universal Tablet Holder fit my tablet/phone?
The Manos Universal Tablet Holder fits devices as small as a cell phone, up to 13.3in tablets including the iPad Pro.